PRIVACY POLICY

Scope

We attach great importance to transparency and openness in the processing of your personal data. For this reason, we have a data protection declaration with which we ensure the protection and processing of your personal data in accordance with the law.

This privacy policy covers past and future personal data. If you agree to the data protection declarations, we will process past and future personal data in accordance with this data protection declaration.

Processing of personal data means any handling of your personal data. This includes:

  • The Collection,

  • Storage,

  • Administration,

  • Use and / or

  • Deletion of your personal data.

 

We collect personal data in order to tailor our product range to customer requirements and to simplify processes such as your purchase or bookings.

Who is responsible for your personal data?

Salvari Tex is responsible for the personal data of individuals in accordance with applicable data protection laws.

Where is personal information stored?

The personal information we collect from our customers is stored in Salvari Tex’s database.

How long do we retain information?

We will retain your personal information for as long as we deem necessary or appropriate to comply with applicable laws, or as long as it is necessary for the purposes for which it was collected. We will delete your personal information as soon as it is no longer needed and in any case after the statutory maximum retention period.

Who has access to your data?

Personal information may be shared within Salvari Tex.

Who is the data controller?

We are required by law to notify you of the owner of the data file containing your personal data. The owner of the data file is Salvari Tex.

 

What personal data do we collect?

Personal data:

  • Surname and first name

  • Birthday and age

  • sex

  • residential address

  • shopping habits

  • Purchasing Power Information

  • Customer and purchasing preferences

  • delivery address

  • billing address

  • Credit card and account information

  • language preferences

  • Telephone number(s)

  • E-mail address(es)

  • Identification numbers of your technical devices

  • Consent for receipt of advertising

  • Online customer account information (including opening date, user names, profile pictures)

  • Memberships within our division;

 

Data on customer activities:

  • Contract data (including contract date, contract type, contract content; contract partner; contract duration; contract value; claims asserted under the contract)

  • Purchase information (including purchase date; purchase time; type, quantity and value of goods and services purchased; shopping basket; abandoned shopping basket; means of payment used; paying agent; purchase history)

  • Customer service information (including returns of goods, complaints, warranty claims, delivery information);

  • session data related to visits to our web pages, mobile apps or offers on internet platforms, multimedia portals or social networks (including duration and frequency of visits, language and country preferences, information about browser and computer operating system, internet protocol addresses, search terms and results; reviews submitted)

  • Location-based data when using mobile devices

 

What rights do data subjects have?

 

Right of access:

Data subjects have the right to request information about their data stored by us at any time. Data subjects may contact Salvari Tex to receive their personal information by e-mail.

Right to deletion:

Data subjects have the right to have their personal data processed by Salvari Tex deleted at any time, except in the following cases:

  • ongoing case with customer service;

  • open order that has not yet been delivered or has only been partially delivered;

  • open invoice with Salvari Tex, regardless of the method of payment;

  • Abuse or suspicion of abuse of our services in the last four years;

  • Sale of the debt of the data subject to a third party within the last three years (for deceased customers within one year);

  • Rejected credit application within the last three months;

  • if there is an accounting obligation in connection with a purchase and personal data must be stored.

 

How can the person concerned assert his rights?

We take data protection very seriously and therefore have special customer service staff who process customer enquiries regarding their above rights. They can be contacted at info@tuckintowel.com at any time.

Updating our Privacy Policy:

Occasionally we may need to update our privacy policy. The latest version of the Privacy Policy is always available on our website.

We inform our customers of any material changes to the Privacy Policy, such as the purpose for which personal data is used, the person responsible for processing the data, or their rights.

Date 05.02.2020

Version 1.1